Lead Receptionist

Hub Fast Jaya · 📍 Singkawang, Kalimantan Barat · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 20.000.000 – Rp 27.000.000 per month
Hub Fast Jaya is seeking a dynamic and experienced Lead Receptionist to join our team in Singkawang, Kalimantan Barat. In this role, you will be the first point of contact for our clients and visitors, ensuring a welcoming and efficient experience. The ideal candidate will have excellent communication skills, a customer-centric approach, and the ability to manage multiple tasks in a fast-paced environment.,As the Lead Receptionist, you will play a crucial role in maintaining the professional image of our company and ensuring that all visitors and clients feel valued and well-cared for. This position offers a competitive salary package and opportunities for professional growth within a reputable organization.,If you are passionate about providing exceptional customer service and have the skills and experience to excel in this role, we encourage you to apply. Join us and be part of a team that values integrity, excellence, and customer satisfaction.

📋 Tanggung Jawab Pekerjaan

Greet and assist visitors and clients with a warm and professional manner.,Answer and direct incoming calls, emails, and messages to the appropriate departments.,Schedule appointments and manage the reception area to ensure a tidy and organized environment.,Coordinate with other departments to facilitate smooth communication and service delivery.,Handle customer inquiries and complaints, providing timely and effective solutions.,Maintain accurate records of visitor information and other relevant data.,Assist in training and supervising junior receptionists to ensure high service standards.,Perform other duties as assigned by the management.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in a receptionist or customer service role.,Proven track record of excellent customer service and communication skills.,Fluency in Indonesian and English, both spoken and written.,Strong organizational and multitasking abilities.,Computer literacy, including proficiency in office software and email management.,Ability to work well under pressure and in a fast-paced environment.,Bachelor's degree in Business Administration, Hospitality, or a related field is a plus.,Previous experience in a similar role within a corporate or professional environment is preferred.

🛠️ Keahlian

Exceptional communication and interpersonal skills.Strong organizational and time management skills.Proficiency in using office software and email management tools.Ability to handle multiple tasks and prioritize work effectively.Customer-centric approach with a focus on providing excellent service.Problem-solving and conflict resolution skills.Teamwork and leadership abilities.
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